Privacy Policy

Sirichan Thai Healing Center
176 Moo 8, San Kamphaeng Sai Road
Ton Pao, San Kamphaeng District
Chiang Mai 50130, Thailand
Email: connect@sirichan.org
Phone: +66 83 804 2781

We only collect the personal information we need to respond to your enquiries, process bookings, deliver courses and retreats, and keep you informed about our work. Depending on how you interact with us, this may include:

• Your name and email address
• Phone number and WhatsApp contact details
• Preferred course or retreat dates
• Experience level, health notes, allergies, or other information you choose to share
• Number of guests or participants in a booking
• IP address, browser type, and basic device information collected automatically when you visit the website

We collect information directly from you when you:

• Sign up to our newsletter
• Submit an enquiry or booking request through the website forms
• Contact us via WhatsApp, email, or phone
• Book accommodation, a treatment, or a course directly

We use your personal data for the following purposes:

• To respond to enquiries and manage bookings — this is necessary to take steps before entering into a contract or to perform a contract with you.
• To send our newsletter — only when you have given your explicit consent. We may tag your record by interest (for example, Amatarot) so you receive the updates most relevant to you. You can unsubscribe at any time using the link in every email.
• To keep internal records and improve our services — based on our legitimate interest in running a safe, well-organised healing and teaching centre.
• To comply with legal obligations — such as accounting, tax, or regulatory requirements in Thailand or the EU.

We do not sell your personal data. We only share it with trusted service providers who help us run the website, manage bookings, and communicate with you:

• Mailchimp — for email newsletter delivery and contact management. Mailchimp may process your data on servers located outside Thailand, including the United States. Mailchimp participates in the EU-US Data Privacy Framework and provides standard contractual clauses for international transfers.
• Resend — for sending transactional notification emails when you submit an enquiry or booking request.
• Google Calendar — for displaying upcoming course and retreat dates publicly on the website.
• WhatsApp / Meta — if you contact us or book through WhatsApp, your messages are processed by Meta in accordance with WhatsApp's Privacy Policy.
• Website hosting and analytics providers — to keep the site secure and measure anonymous usage.

All third-party providers are bound by contractual obligations to protect your data and only process it for the purposes we specify.

Sirichan Thai Healing Center is based in Thailand. Some of our service providers are located in the United States, the European Union, or other countries. When your data is transferred outside Thailand, we rely on appropriate safeguards such as the EU-US Data Privacy Framework, standard contractual clauses, or your explicit consent where required.

We keep your personal data only for as long as necessary. Newsletter subscriber data is kept until you unsubscribe or ask us to delete it. Booking and enquiry records are kept for up to seven years to comply with Thai tax and accounting laws. After the relevant retention period expires, your data is securely deleted or anonymised.

Our website uses a minimal set of cookies and similar technologies to ensure basic functionality and to understand how visitors use the site. We do not use invasive tracking or behavioural advertising cookies.

You can control or disable cookies through your browser settings. Please note that some features of the website may not work correctly if cookies are disabled.

Depending on where you are located, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to erasure ("right to be forgotten") in certain circumstances
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at connect@sirichan.org. We will respond within the timeframes required by applicable law.

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. This includes secure hosting, encrypted data transmission, access controls, and careful selection of third-party processors. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Our website may contain links to external websites, such as Booking.com, Trip.com, Google Maps, Facebook, Instagram, or TripAdvisor. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The latest version will always be published on this page with the date it was last updated.

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please get in touch:

Sirichan Thai Healing Center
Email: connect@sirichan.org
WhatsApp: +66 83 804 2781
Address: 176 Moo 8, San Kamphaeng Sai Road, Ton Pao, San Kamphaeng District, Chiang Mai 50130, Thailand